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Give Us a Call
Toll Free: 866-550-0697
Option 1: GLA Option 2: SHLC
Send Us A Letter
Good Learning Anywhere
Sioux – Hudson Literacy Council
73 King Street, Suite 103
Sioux Lookout, Ontario
Canada P8T 1B2
Technical Support and FAQ
How much do the courses cost?
All courses are free to adults living in Ontario. Good Learning Anywhere is funded by the Ministry of Labour, Training and Skills Development (MLTSD). Funding by MLTSD makes it possible to offer all courses for free.
How do I access my classes?
Here is a brief summary of what you can expect next now that we have received your registration.
After registering, you will have received two emails:
- Registration Confirmation including a list of classes
- Orbund Account Creation (this is for our registration system only)
You will receive instructions on how to access your classes in another email.
Next, you will be contacted by your online mentor via email within 2 business days to introduce themselves. Your mentor will be there to support you in classes, assist you in developing a learner plan, provide referrals to other programs, and make recommendations for future classes and next steps.
After that, you will then receive separate emails with instructions on how to access your classes. GLA staff need to manually create learner accounts for each learning system, enrol learners in their classes and then send out login instructions. At this point, you will be able to access your classes.
If you are having any technical issues or have registration questions related to this Orbund system, please contact Warren – email@example.com
How do I know if I've registered successfully?
You will receive an email confirmation immediately after registering. The email will confirm your information.
What is an Online Mentor?
After you register, you will be contacted by your Online Mentor who will guide you through your learning plan with Good Learning Anywhere. Your mentor is there to answer questions, help you register for classes, and work with you to achieve your goals.
Can I call and talk to someone?
Call our toll-free number at 1-866-550-0697. Staff are available Monday through Friday between 9:00 AM and 4:00 PM EST.
I would like to take courses, but I need some help with the registration.
We are here to help. If you need help with registering or anything else, you can call us at 866-550-0697 or you can email us at firstname.lastname@example.org.
Why do I have to register?
We are funded by the Ministry of Training, Colleges & Universities (MTCU). This allows us to offer our courses for free. In order to fulfil our agreement with MTCU, we require all learners to register with our program.
How do I register?
Click the yellow button above to register for courses.
What is the Adobe Connect technical support number?
Call Contact North at 1-888-850-4628 choose Option #1. Please tell them you are taking a class with Good Learning Anywhere right away. This will help them to answer your questions faster.
I am having technical issues with Plato or Moodle. Who do I contact?
Please contact your online mentor. They will be able to help troubleshoot the issue. If the issue needs to be escalated, your online mentor can assist you.